Archived Press Release
ESS Manufacturing Recognized for 6th Consecutive Year
in Circuits Assembly Service Excellence Awards
Also takes highest overall category rating for 4th straight year, further underscoring its ongoing commitment to customer satisfaction
WESTFORD, Mass. April 13, 2011 – ESS Manufacturing, Inc., a leading supplier of printed circuit board assembly, systems assembly and electronics contract manufacturing services, announced today that, for the fourth consecutive year, it has received the highest overall award in the electronic manufacturing services (EMS) category in Circuits Assembly magazine’s annual Service Excellence Awards (SEA) program. In addition, ESS Manufacturing has now been recognized in the SEA program for six consecutive years. The awards were presented at the annual IPC APEX trade show in Las Vegas last night.
The top SEA honors go to companies that, like ESS Manufacturing, received the highest ratings, as judged by their own customers, in each of the qualifying categories:
• Manufacturing Quality
• Technology
• Dependability/Timely Delivery
• Responsiveness
• Value for Price
Circuits Assembly magazine acts as an independent third party to solicit direct feedback from contest entrants’ customers to determine the competition results. ESS Manufacturing won the top prize in the grouping of EMS companies with annual revenue greater than $100 million.
“The bar for consistently meeting customer expectations for service quality moves higher every year in our dynamic and demanding industry, which makes receiving this award for the fourth straight year such a gratifying accomplishment,” said John Kovach, President of ESS Manufacturing, Inc. “At ESS Manufacturing, we center our existence on a deep commitment to exceeding customer expectations. We continue to use customer feedback from the SEA program to further refine our operations and processes to ensure customer satisfaction. We are grateful for the business and trust that our customers place with ESS Manufacturing. I salute all of our employees for their dedication to supporting our customers.”
This is the 19th year Circuits Assembly has sponsored the awards program, and ESS Manufacturing’ sixth year of participation.
ABOUT MACK TECHNOLOGIES, INC.
ESS Manufacturing is a leading provider of complex contract manufacturing services including printed circuit board assembly, electromechanical assembly and full system assembly. ESS provides manufacturing solutions for original equipment manufacturers in the military, aerospace, medical, communications, and industrial controls markets. Headquartered in Cambridge, Ontario, the company also operates facilities in Barrie, Ontario, and Brampton, Ontario. For further information, visit www.essmanufacturing.com.
